We conduct various implementation workshops to determine the stakeholders, priorities, communication plan, risk mitigation plan, forms/reports/data reviews and the completion of a project plan.
When you need to go beyond front end configuration, our specialists will custom tailor new forms, reports and workflow. All tailoring is an iterative process with a systematic feedback loop and review via the GVT task management system.
For data imports and integrations, a data conversion strategy is defined that outlines the necessary steps to convert and import/transfer data securely from one system to another.
Our systems include a suite of reporting and data analysis tools that provide a deeper look into your information. Business and agency intelligence is analyzed across adhoc query and advanced key performance indicator tools.
Training is delivered through a variety of modalities – web training, classroom, audio/video presentations and administrator training manuals. Each program is tailored to the needs of the customer.